Get your refund when you issue a refund on eBay

When you issue a refund on eBay, definitely get your fees back from eBay. eBay actually makes this pretty easy to do...

If your customer pays you via PayPal, when you issue them a refund - the paid mark on the corresponding transaction page within eBay turns into a symbol like this:




...once that happens - assuming you're sure that your buyer will agree to a mutually agreed auction cancel request - all you need to do is go to the corresponding listing page and click the report unpaid item link.

This is the confusing part because, "report unpaid item" sound scary - but that's the link you want.

Then you simply file the unpaid item report as a mutual request. Once your buyer indicates that they want to cancel the listing - you get your fees back.